At Brij Vrindavan, we want you to be completely satisfied with your purchase. If for any reason you're not, we offer a flexible cancellation and refund policy.

Cancellation Policy:

- You can cancel your order within 24 hours of placement.
- To cancel, contact our customer support team via email or phone.
- Cancellations are subject to a cancellation fee.

Refund Policy:

- Refunds will be Credited within 5-7 business days of cancellation or return.
- Refunds will be issued in the original payment method.
- Refunds are subject to a restocking fee.

Return Policy:

- You can return products within 3 days of delivery.
- Products must be in their original condition and packaging.
- To initiate a return, contact our customer support team via email or phone.

Exceptions:

- Certain products are  non-returnable.
- Products damaged due to customer error or misuse are non-returnable.

Refund Amount:

- Refunds will be for the full amount paid, minus any cancellation or restocking fees.
- Refunds do not include original shipping costs, unless the product was defective or sent in error.